I have a Storyline Block with a Video. I have it set to play immediately when the timeline starts, and when it finishes, there is a reply button. When I preview or publish for review, the video plays automatically verytime. BUT, for my co-worker, it is not playing automatically in Rise 360. He always get's a black screen with a play button.
I can't figure out why this is the case. I am on a PC using Chrome. They are on a Mac using Chrome. Is this a browser based setting? Have you seen this.