Storyline blurry in Rise

Mar 21, 2018


When inserting a Storyline block into Rise the text becomes blurry?

Can you please explain how can I fix this?



18 Replies
Alyssa Gomez

Hi folks!

Thanks for letting us know what's going on, and I'm happy to help.

Do you notice that the Storyline block looks more blurry in some browsers? For example, if you test the course in both Chrome and Internet Explorer, do you notice that the Storyline content looks more blurry in Chrome?

If you don't mind sending me the Rise "Share" link, I'd love to help you test it! 

Alyssa Gomez

It could be that the original slide size is large, and the slide is being scaled down to fit inside the "Small" Storyline block. Scaling down a slide too much often results in a loss of quality.

On the other hand, the text and image quality looks very clear on my browser, even if I scale down the Storyline block by shrinking my browser window. 

You can always try reducing the slide size in Storyline, then re-insert the Storyline Block into Rise. For example, if the original slide size is 1920 x 1080 pixels (16:9), you could reduce that to 1280 x 720 pixels (16:9). 

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