Storyline video won't play in Rise Sep 27, 2023 By Maia Gibb I published an animated scene created in Storyline as a video, embedded it in a Rise course, but it wont show up or even play. What am I doing wrong?
Michael Marcos Staff 8 months ago09/27/23 at 7:29 pm (UTC) Hello Maia, We just applied a quick fix for video blocks a moment ago. Would you mind creating a video block again with your video? All the best, Mike Marcos
Maia Gibb Author Michael Marcos 8 months ago09/27/23 at 10:07 pm (UTC) I tried and this is what happened [cid:image001.png@01D9F154.54DBFB30]
Michael Marcos Staff Maia Gibb 8 months ago09/28/23 at 1:58 pm (UTC) Hi Maia, unfortunately I can't view the image you shared yesterday. Would you mind uploading the screenshot as part of your reply here? There should be an Insert an Image button across the top, on the tool bar of the message box.Are you still experiencing it up to now?
3 Replies
Hello Maia,
We just applied a quick fix for video blocks a moment ago. Would you mind creating a video block again with your video?
All the best,
Mike Marcos
I tried and this is what happened
[cid:image001.png@01D9F154.54DBFB30]
Hi Maia, unfortunately I can't view the image you shared yesterday. Would you mind uploading the screenshot as part of your reply here? There should be an Insert an Image button across the top, on the tool bar of the message box.
Are you still experiencing it up to now?