Our company currently has 2 seats under a team license on Rise. We have been told that we can swap the seats to other developers within our organisation so that they can also use Rise i.e. one of our developers does not work on a Friday - on that day I can swap her seat to somebody else.
I have just looked at the admin screen and the only way I can see of doing this is to delete the existing developer and add the new person. If I delete the existing person will all their work in Rise be lost? Or will it still be there when I swap the seat back to them on Monday?
You’re right -- you’d need to delete the developer and assign the seat to the new person each week. You won’t lose any content, but it will be a bit of a headache! It might be easier to get a third Articulate 360 Teams seat. :)
So just to clarify - if I delete Claire and add Lisa. When I add Claire again the following week - when she logs in all of the courses she was working on the previous week will still be there?
You're correct - Claire's work is associated with Claire's Articulate ID. So she'll see her work when she logs in after being added back to the team. The same for Lisa as she develops Rise courses.
…and yes, I just meant that those weekly additions/deletions are a bit more manual effort than we'd hope for you.
At present, Claire wouldn't see Lisa's projects. However we're working on a Collaborative authoring feature (ETA: Q1 2017) that will make this possible.
I'm a huge fan of Rise and I´m account manager for my company location. I have 6 seats at my team and some user do not use it so much and then I´m spreading the word to get other people using Articulate Rise. (1) So if Robin has several Rise courses online and I want Jane to take his seat for couple of weeks, will Robin's courses still be online for viewing. (2) Also if Robin will leave the company, will it be enough to collaborative the course with me so it will still remain editable?
1. Robin's courses will remain with Robin's Articulate ID. So if he is added back to the team he'll be able to see and edit the courses. If you need Jane to have Robin's courses, I'd suggest that Robin use the "Send a Copy" feature prior to being removed from the team and then Jane and Robin will maintain separate copies of the course.
2. If Robin leaves the company, you can have him invite you or any other team member to collaborate on the course and be assigned the owner. That would transfer all editing and ownership rights to another individual.
For a bit more detail on the differences between Send a Copy and Collaborative authoring, take a look at this article.
It sounds like you're having trouble using the ELH reply/delete functions? If you're unable to delete something I'm happy to help - just let me know which comment on a discussion!
Also, if you can let me know what browser you're using I can have our team check into the functionality of the site.
12 Replies
Hi Alena,
You’re right -- you’d need to delete the developer and assign the seat to the new person each week. You won’t lose any content, but it will be a bit of a headache! It might be easier to get a third Articulate 360 Teams seat. :)
So just to clarify - if I delete Claire and add Lisa. When I add Claire again the following week - when she logs in all of the courses she was working on the previous week will still be there?
The headache is for me to keep having to add and delete the users each week?
Hi Alena,
You're correct - Claire's work is associated with Claire's Articulate ID. So she'll see her work when she logs in after being added back to the team. The same for Lisa as she develops Rise courses.
…and yes, I just meant that those weekly additions/deletions are a bit more manual effort than we'd hope for you.
In theory, could Claire continue working on Lisa's projects? Or would Claire not see those?
Hi, Laura!
At present, Claire wouldn't see Lisa's projects. However we're working on a Collaborative authoring feature (ETA: Q1 2017) that will make this possible.
Thanks for asking!
Thanks Justin - that answers my question perfectly!
Hi Justin
I'm a huge fan of Rise and I´m account manager for my company location. I have 6 seats at my team and some user do not use it so much and then I´m spreading the word to get other people using Articulate Rise.
(1) So if Robin has several Rise courses online and I want Jane to take his seat for couple of weeks, will Robin's courses still be online for viewing.
(2) Also if Robin will leave the company, will it be enough to collaborative the course with me so it will still remain editable?
Hi Hronn,
Great questions and I'm happy to help!
1. Robin's courses will remain with Robin's Articulate ID. So if he is added back to the team he'll be able to see and edit the courses. If you need Jane to have Robin's courses, I'd suggest that Robin use the "Send a Copy" feature prior to being removed from the team and then Jane and Robin will maintain separate copies of the course.
2. If Robin leaves the company, you can have him invite you or any other team member to collaborate on the course and be assigned the owner. That would transfer all editing and ownership rights to another individual.
For a bit more detail on the differences between Send a Copy and Collaborative authoring, take a look at this article.
If you have any other questions, let us know!
This post was removed by the author
Hi Irina,
It sounds like you're having trouble using the ELH reply/delete functions? If you're unable to delete something I'm happy to help - just let me know which comment on a discussion!
Also, if you can let me know what browser you're using I can have our team check into the functionality of the site.
Dear Ashley, thank you, I was not able to remove my comment above using latest Chrome from Windows 7. It worked on my mobile with Safari, many thanks!
Thanks, Irina - we'll look into it!
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