My program has translated lessons and courses to 8 different languages are running into an interesting problem with Japanese specifically. When Intellum launches the lesson into a new tab, the lesson title text is coming through garbled in the tab (screenshot attached). This is not happening at the course level so it's not an Intellum issue.
Curious if anyone has run into this problem and has a solve. I downloaded the Japanese language onto my Mac and re-published the lesson but that didn't seem to fix it.
Japanese characters in your course will display the font you selected in the Theme. However, Rise 360's built-in fonts don't include non-Latin characters, so the accented characters may not appear the way you expected.
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Hello there! Thanks for reaching out.
Japanese characters in your course will display the font you selected in the Theme. However, Rise 360's built-in fonts don't include non-Latin characters, so the accented characters may not appear the way you expected.
To fix this, you can download the full font set from the web and upload it to Rise 360. You may refer to this article on How to Get Non-Latin Characters to Display Properly.
Let me know if you have any questions.