Unable to turn off Randomise questions in Rise 360

May 07, 2020

Hi, for some reason as of today I am now unable to turn off Randomise questions in Rise 360. Has anyone had this problem? How do I fix it.  Thanks!

3 Replies
Crystal Horn

Hi there, Lisa. That quiz setting is working for me on a new quiz I created. Let's try a couple things:

  • Log out of Rise 360 and refresh your browser, if you haven't done so recently.
  • Can you create a mock quiz to see if disabling randomization will work? That will help us isolate the issue to the current quiz you have created.

Let us know what the results are! If the new quiz works, we can privately have a look at what's in the current quiz. Click here to open a case with my team!

This discussion is closed. You can start a new discussion or contact Articulate Support.