When using the button stack for a list of emails, once the learner clicks on a button - the draft email that opens has the name of the Rise resource as the subject. Is there a way to remove this or change the subject?
While there isn't a way to change the email subject when the email agent is called in Rise 360, other members of the community have found a way to do this by adding elements to the email address that is placed in the button stack. You can check out their solution here:
3 Replies
Hello Stuart,
Thanks for reaching out!
While there isn't a way to change the email subject when the email agent is called in Rise 360, other members of the community have found a way to do this by adding elements to the email address that is placed in the button stack. You can check out their solution here:
Hope this helps!
Hi Joe,
That's great - thank you very much. Found the solution there!
Just in case anyone is reading, just add the below at the end of your email address:
?subject=Subject%20Header&
(make sure all words in the subject are separated by %20)
Glad that my colleague Joe could help, Stuart!
Thanks for sharing the solution in the thread! I'm sure other community members that come across this post will find it helpful!
Have a nice afternoon!