White lines between blocks

Hi Jai and welcome to E-Learning Heroes :)

Sorry to hear that you ran into an issue with this. 

I do see a reported issue that may be similar to what you are seeing.

Can you confirm if you have the Settings > Padding > Set to No Padding for the Blocks?

Hi Leslie,

Thanks for the warm welcome.

I can confirm that I have the padding set to no padding for the examples I provided above. I changed the padding to 30px (top and bottom) and the white lines are still there, however, they are less noticeable. Also, scrolling the content affects the way the white lines are being displayed. The top white line has disappeared in the screenshots provided.

Hi Jai,

Sorry to hear you are still experiencing an issue with this. I know you mentioned changing the padding for the top and bottom, but was that for all the blocks as well? I'm not able to recreate the issue it seems. When I add padding, even 10x to each, then the lines go away for me.

I am adding this thread to the report as we track user impact though and that will also allow us to update you here when we can.

Hi Leslie,

Yes, I changed the padding for both top and bottom for all blocks. I just experimented with different values and depending on what I chose, how I oriented the phone/tablet, and if I scrolled through the content or not I got different results (white lines were thicker or thinner). I was unable to get rid of the lines no matter what I did.

Please let me know if you have any other recommendations.

Thanks.

Can you tell me what blocks you're adding to your course? I want to try to re-create what you are seeing. I appreciate your continued assistance and feedback Jai.

It's a mixture and the combinations vary, but I get the same results. In the examples I provided above, I used:

Statement -> Statement B
Text -> subheading
Image -> Image centered

In other courses, I have also used:

Text -> paragraph
Image -> Image & text
Multimedia -> Video
Multimedia -> Attachment

When trying to replicate the issue, were you using a different colour? I'm wondering if that might be playing a factor.

Thanks.

Thanks Jai - I'm seeing the behavior you are reporting for the Text > Subheading Block, so I appreciate you sharing those details. I'll add this to the report.

Thank Leslie. Please keep me posted.