Greetings Heroes -- I've created a series of lessons for a client, reviewed them many times and today so many images are suddenly not rendering. It seems like the common issue is they're all jpg's .. I don't know for sure but I can see many png's are still showing. Some are from the content library and some are my uploads.
Any idea why this might be happening? I really don't want to go make png's of everything and re-upload (there are a lot of modules in both French and English).
6 Replies
Hi there, Tina. I'm sorry you hit some unexpected behavior! I see that you talked to my teammate, Jan, and the issue later resolved on its own.
Feel free to reply back to Jan if you're still having trouble.
I am experiencing issues with Rise today as well - I use it all the time and never have an issue.
Hi Lisa,
Images in Rise are working normally for me.
In microlearnings as well?
~Lisa
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Yes, in microlearnings as well.
Hi, Lisa,
I wanted to check in-are you still experiencing these issues in Rise 360? Please let us know if that's the case.
We'd be happy to assist you further!
Have a nice afternoon!