Company experiencing routine issues connecting to Review 360
Hello! My company shares an Articulate subscription. We are regularly experiencing issues connecting to Review 360 for things like adding an SL block to a Rise course, or simply for publishing a Rise course. This is greatly delaying our progress and is a general frustration. We've tried using different browser and clearing our cache to no avail. Please advise.Remove Lessons from Cover Page
Hi, I'm developing a course, and I would like to remove the lesson breakdown from the cover page. Is there a way to do this? For its intended purpose, I don't need to have a description, or a lesson breakdown, and I'd like to simply display the cover image with the Course Title and the Start Course button. On review of the content, it was pointed out to me that this drew people down and away from the Start Course button unnecessarily. I've searched through the cover page settings, and not found any way to edit this. Any advice would be greatly appreciated, and I apologise if I have overlooked something simple.Problems with tagging people in Review
Hello. From time to time, I have been unable to "tag" review comments in Review 360. Even when I attempt to tag a reviewer who made a comment with their email (since they are not part of the Teams account), their name does not appear on the list when I type in "@" with their comment email address. What are the possible reasons for what this happens?Review 360 versions
Version numbering for Reviews is a confusing thing. Review 360 just numbers them sequentially but in my world I have many kinds of review. It may be version 15 for Review 360 but Review two for my stakeholder. This creates a lot of confusion. I would be great if we could rename the version numbers to what make sense for our team.Review 360 versions
First, thank you for the updates you have made regarding commenting between Storyline 360 and Review 360. They are helping. Here are some further thoughts. I love being able to add comments directly in Storyline but when I get to the Feedback Tab in Review 360 sometimes they are listed under "Scene not found". Also, they don't have the associated thumbnail provided for reference. Even better than consistently having the associated thumbnail it would be great to click on the comment and have it jump to the slide itself. I love the "hide review" feature, but when I hide it I want it to be completely hidden from my reviewers. They get confused by all the different versions and what they need to look at. Typically I want them to see the first version (the original version) and the current version. Everything in between with all the internal reviews and comments are often not relevant to the stakeholder. I want to be able to delete reviews and not just hide them. I've published by mistake before and I can't get rid of them. Some day it would be great to have the option of doing a version comparison. It would be nice to have more control over which comments are seen across the versions.Former License Holders Required to Log In to Leave Comments in Review 360
I have a few clients who previously held Articulate licenses, which are no longer in use. They are encountering an issue where Articulate requires them to sign in to leave comments in Review 360, despite the “Allow users without Articulate IDs to comment” setting being enabled for both projects. Since they no longer have licenses, they cannot sign in or leave comments. Has anyone else experienced this problem?
