"Thank you for your help, Ashley. I will try the zipped file and connect with the support team if necessary. I appreciate your quick respo..."

"I have tried on a different browser and received the same message."

"Hi Ashley- I have been clicking the download (not the zipped file) straight from the site and it downloads and when I click "run" and ch..."

"Thank you for your responses. I read that discussion board and tried to download the updated version; however, the download was unable to..."

"Thank you for your responses. I read that discussion board and tried to download the updated version; however, the download was unable to..."

"Thank you for your responses. I read that discussion board and tried to download the updated version; however, the download was unable to..."