"Would like to echo Jean-Christophe. It is a concerning issue - I wasn't able to use the software for 4h. "

"Many thanks for your reply. The sign in issue seems to be fixed for now. I'm experiencing a new issue - trigger box is not opening prope..."

"I'm getting an empty box after it prompts me to sign in. I have tried several times and the issue persists. Can you please advise. Thanks..."