"That's a shame. Thank you for verifying. I will try to do some digging and see what happened. Perhaps it was how the software was install..."

"Hi Leslie,   Thanks for your response.   The situation was, using 2013 we were unable to edit any of our courses created using 2009. ..."

"Hi there, In 2014 our organzation upgraded to Articulate Studio '13 Pro from an older version (I believe it was 2009). As a result, I wa..."