"Hi Steven, I still have not received any new emails from support. I've checked all my folders, but still don't see anything from Jo..."

"Hi Steven, Thank you for reaching out! Unfortunately, I do not have an email from John Carlo in my inbox or spam folders. The last ..."

"Hi Nedim, Thanks for your response! Your observation is correct in that the audio is not loading. No matter if I add audio th..."

"I am working on a new Storyline project and have included audio recorded directly in the software. When I go to add captions, the screen ..."