"I am on 11 but don't know about my colleague -- good point, I will check on that. As far as leaving Storyline open in the background, no,..."

"Hi Leslie, Thank you for your prompt reply!  I had a colleague open one of the files in her instance of SL2 and the file is fine. For me..."

"Same thing is happening with Layers panel. There should be a base layer, a correct layer and an incorrect layer, none of which I can see ..."

"I am having the same issue as the initial post. The first time it happened, the process of uninstall / repair / reinstall fixed the probl..."