"Hi Christine, I forgot to mention that the technical support team helped me with this issue! I was using an older computer with Windows X..."

"Hi Christine, I uninstalled, ran the batch file, reinstalled, checked the dpi, used my C drive ... and I still have the same problem? Wh..."

"When I record for about 30 seconds, I click the insert button, it stays on this screen until I give up and cancel (I have waiting 15 minu..."