Crystal Horn
Crystal Horn Staff
Customer Happiness Specialist at Articulate
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"Hi there, Rebecca. We'd love to help. Can you connect with my team here and we can do some testing on your course?"
  • 18 minutes ago02/18/20 at 3:33 pm (UTC)
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Crystal Horn replied to the discussion Multiple Assessments within Rise
"Hi there, Wayne. Currently, you can track your Rise 360 courses by a single quiz, by a completed Storyline block, or by the percentage of..."
  • 1 hour ago02/18/20 at 2:45 pm (UTC)
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Crystal Horn replied to the discussion Flip Card Blurry Titles
"Hi there, Wes. I don't have an update at this time. We'll post any changes here!"
  • 2 hours ago02/18/20 at 2:13 pm (UTC)
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Crystal Horn replied to the discussion Resources or widget area in Rise
"Thank you, Brooke. We'll let you know if we add a resources feature in the future!"
  • 2 hours ago02/18/20 at 2:04 pm (UTC)
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Crystal Horn replied to the discussion Gamification with quizzes in Rise
"Hi there, David. Storyline blocks operate independently of each other, and there's no way to carry a score variable from one block to ano..."
  • 20 hours ago02/17/20 at 8:15 pm (UTC)
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"Hi Amy. It isn't on our immediate roadmap right now. We'll let you know if that changes."
  • 20 hours ago02/17/20 at 8:10 pm (UTC)
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Crystal Horn replied to the discussion Remove step number from Process block
"Hi there, Cory. Not yet - you can remove the word, but not the number. Some folks have had success with using a carousel image block for ..."
  • 21 hours ago02/17/20 at 6:50 pm (UTC)
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Crystal Horn replied to the discussion RISE - MasteryScore = Null issue in LMS
"Hi there, Andre. I'm sorry that this discussion wasn't updated. While this behavior is LMS-specific, I'm sharing the impact with my team ..."
  • 22 hours ago02/17/20 at 5:45 pm (UTC)
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Crystal Horn replied to the discussion Make Rise Course go to full screen
"Thanks for the update, Whitney! I generally recommend launching courses in a new window when feasible to avoid the LMS interface."
  • 24 hours ago02/17/20 at 4:04 pm (UTC)
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Crystal Horn replied to the discussion Centre Title in Process Blocks
"Sure thing Vickie! For other folks -- I simply edited the description text of that step so that the first line was centered and boldened ..."
  • 24 hours ago02/17/20 at 3:56 pm (UTC)
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Crystal Horn replied to the discussion Printing PDF from Rise?
"Kaono, if you aren't using an LMS, you can ask your users to do a print screen when they are on the quiz results page: Print screen in W..."
  • 24 hours ago02/17/20 at 3:54 pm (UTC)
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Crystal Horn replied to the discussion Chapters not unlocking due to iframe
"Sure thing, Prashu! You can start the case now, and my teammate will be able to move forward with an NDA to start."
  • 1 day ago02/17/20 at 3:39 pm (UTC)
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Crystal Horn replied to the discussion Rise Colour Palettes
"Thanks for adding your voice, Clive. I've tagged this discussion for updates in this area."
  • 1 day ago02/17/20 at 3:36 pm (UTC)
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Crystal Horn replied to the discussion Rise 360 - Fonts & Languages
"Hello, Yuval. When you add the text block Paragraph with heading, are you seeing the correct font for the heading and the paragraph?&nbsp..."
  • 1 day ago02/17/20 at 3:31 pm (UTC)
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Crystal Horn replied to the discussion Best practices for image size in Rise?
"Thanks Wendy! Kevin, we also have these best practices for your media in Rise 360. If you're having specific trouble, let ..."
  • 1 day ago02/17/20 at 3:08 pm (UTC)
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Crystal Horn replied to the discussion Rise bug submission?
"Hello, Daniel. How the underline shows depends on the font being used and how far below the "line" the character goes. Have a l..."
  • 1 day ago02/17/20 at 3:01 pm (UTC)
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"Hey folks! It sounds like you'd like a button or some other one-click solution for learners to copy code snippet text to their clipboard...."
  • 1 day ago02/17/20 at 2:38 pm (UTC)
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"Hi there, Sparkle. Your course looked great on my Android phone, but I'd love some screenshots of what you're seeing on your end. Could y..."
  • 1 day ago02/17/20 at 2:37 pm (UTC)
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Crystal Horn replied to the discussion Hyperlinks not working
"Hello folks! I’m happy to let you know that we released an update to Rise 360 that fixed an issue where clicking a hyperli..."
  • 1 day ago02/17/20 at 1:48 pm (UTC)
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"Hello again! I’m happy to let you know that we released an update to Rise 360 that fixed an issue where hyperlinks in carousel ..."
  • 1 day ago02/17/20 at 1:44 pm (UTC)
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"In the meantime, Amelia, we'll let you know if we add the ability to choose a poster frame for your video blocks!"
  • 1 day ago02/17/20 at 1:03 pm (UTC)
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Crystal Horn replied to the discussion Inserting rise course into an LXP
"Hi there, Ruth. It looks like you should be able to upload SCORM output into NovoEd per their page here: https://info.novoed.com/int..."
  • 4 days ago02/14/20 at 6:05 pm (UTC)
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"Hello, Facundo. The mobile preview is working as expected for me. Here's what I'd check first: Are you using a supported browser to..."
  • 4 days ago02/14/20 at 5:57 pm (UTC)
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Crystal Horn replied to the discussion Emoji in Rise 360 Labels
"Hi, Jeffery. If you go to Settings > Labels, you'll see at the bottom of the list where you can change the LMS goodbye ..."
  • 4 days ago02/14/20 at 3:32 pm (UTC)
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Crystal Horn replied to the discussion New Rise Feature: Send a Copy
"Hi there, Ernst-Jan. There isn't a log that shows who you sent a copy to. "
  • 4 days ago02/14/20 at 3:09 pm (UTC)