"Appreciate your help, Alison. I am using the text-to-speech feature rather than a video. After much clicking and checking - I think I fin..."

"Thanks, Alison. That is true. I can add the srt file. But, why is the CC not automatically working when I click the button? "

"Adding attachment here..."

"Hi. I am having the same challenge. I've clicked the CC box, added a trigger, and tried viewing in multiple web browsers - still no luck...."