"So, even though I've received the invite, it indeed takes me to my account. I just can't download the software."

"Hello? This is what I'm referring to. Great product, but not really good at customer service."

"Since there is no number I can call, it seems it's a little hard to actually talk to anyone. For troubleshooting, this is definitely an i..."

"Yeah, it's not working. When ever I install the program, it tells me that my trial has expired. Why? My team has given me access to the s..."

"I am. It's the same and it's being sent to the same email address (the invite)."