"Hi Alyssa,  We're still not sure about the databases and because the databases aren't ours it will be difficult to verify.  Further sear..."

"Hi again, Just thought that it might be worth mentioning that the only issue I've found resembling this is one that identifies the probl..."

"Hi Alyssa, Yes the issue is being seen on the published version of the file. It is hosted on an LMS possibly Oracle Learning Management ..."

"One of my clients is reporting that some characters are not displaying correctly. In particular bullet points are displaying as â€ c as y..."