Heinee Hinrichsen
Heinee Hinrichsen
InXpress
Activity
Heinee Hinrichsen replied to the discussion Glitches when publishing to video from Storyline
"Hello Doug. I will share the response I received from the articulate team. I haven't tried this yet but I will let everyone know if ..."
  • almost 4 years ago05/08/20 at 6:35 pm (UTC)
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Heinee Hinrichsen replied to the discussion Glitches when publishing to video from Storyline
"Thank you for doing that for me and also your promptness! "
  • almost 4 years ago05/01/20 at 8:34 pm (UTC)
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Heinee Hinrichsen replied to the discussion Glitches when publishing to video from Storyline
"The link you provided in the "here" hyperlink takes me to the support page and not to the upload page. Could you please provide me with t..."
  • almost 4 years ago05/01/20 at 7:41 pm (UTC)
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Heinee Hinrichsen replied to the discussion Glitches when publishing to video from Storyline
"Thank you Leslie. I had already sent my file to Vincent Scoma. He must not have gotten it. I will resend the file. Please let me know if ..."
  • almost 4 years ago05/01/20 at 7:38 pm (UTC)
Activity
Heinee Hinrichsen replied to the discussion Glitches when publishing to video from Storyline
"I've decided not to roll back any more versions. I have to much work to do to investigate which version will be the correct working one. ..."
  • almost 4 years ago04/30/20 at 5:34 pm (UTC)
Activity
Heinee Hinrichsen replied to the discussion Glitches when publishing to video from Storyline
"Nope , didn't work. I rolled back my software to the January version. Rebooted my computer and now it gets stuck on "Preparing to encode ..."
  • almost 4 years ago04/30/20 at 5:29 pm (UTC)
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Heinee Hinrichsen replied to the discussion Glitches when publishing to video from Storyline
"Thank you for the update Ellen. This will help benefit all those who are having similar issues with the software. Vincent. When do you th..."
  • almost 4 years ago04/29/20 at 9:51 pm (UTC)
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Heinee Hinrichsen replied to the discussion Glitches when publishing to video from Storyline
"Sounds good. Vincent. Is there a time frame as to when it will get fixed? Thank you Ellen for helping out with the resolution of this pro..."
  • almost 4 years ago04/29/20 at 4:52 pm (UTC)
Activity
Heinee Hinrichsen replied to the discussion Glitches when publishing to video from Storyline
"It seems like the only time that I am getting these flashes or glitches is when I am publishing the file to video in 1080p It works fine ..."
  • almost 4 years ago04/29/20 at 4:39 pm (UTC)
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Heinee Hinrichsen replied to the discussion Glitches when publishing to video from Storyline
"Ren, I am having the same issue. I had a co-worker publish our Storyline file to video and she was also experiencing flashes and glitches..."
  • almost 4 years ago04/24/20 at 7:21 pm (UTC)
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Heinee Hinrichsen replied to the discussion Glitches when publishing to video from Storyline
"I am having the same problem. Was there a resolution to this problem? If there was could you please share it so others can benefit."
  • almost 4 years ago04/24/20 at 7:18 pm (UTC)
Activity
Heinee Hinrichsen replied to the discussion Reorder Storyline Scenes
"Just a heads up that the videos that are on this web page https://articulate.com/support/article/how-to-change-scene-order were..."
  • 4 years ago03/26/20 at 11:31 pm (UTC)
Activity
Heinee Hinrichsen replied to the discussion Login Button On The Website Home Screen
"So I just happened to stumble across my login by hitting the Free Trial button. Logging out and then having to log back in but even then ..."
  • over 4 years ago11/19/19 at 4:58 pm (UTC)