Heinee Hinrichsen
Heinee Hinrichsen
InXpress
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"PLEASE FIX THIS!!!"
  • almost 2 years ago04/19/22 at 9:26 pm (UTC)
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"This has been a constant frustration for me and my team. Why can't multiple individuals publish a course. I work with another team member..."
  • almost 2 years ago04/19/22 at 9:26 pm (UTC)
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Heinee Hinrichsen replied to the discussion Restart course trigger not working
"For those of you who have been contemplating the mysteries of the Restart Course bug in the Storyline 360 software. The June 1st 2021 upd..."
  • almost 3 years ago06/15/21 at 10:16 pm (UTC)
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Heinee Hinrichsen replied to the discussion Restart course trigger not working
"I have tested the restart course trigger utilizing a 2 slide course. The first slide simply has a button that states START and continues ..."
  • almost 3 years ago06/15/21 at 10:08 pm (UTC)
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Heinee Hinrichsen replied to the discussion Restart course trigger not working
"I have a very large course as well and the restart trigger still doesn't work for me. I have pretty fast internet speed and I have given ..."
  • almost 3 years ago06/14/21 at 8:10 pm (UTC)
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Heinee Hinrichsen replied to the discussion Quiz reset assistance
"Hello Brent. This doesn't solve the issue that Scott is presenting here. I am also having such a hard time wrapping my head around why wh..."
  • over 3 years ago12/04/20 at 11:24 pm (UTC)
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"These triggers are so problematic. I continue having issues with the Retry button and Resetting my quizzes. Having the triggers in the ri..."
  • over 3 years ago11/16/20 at 11:43 pm (UTC)
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"Hello Lauren. Here's another question regarding course quizzing. How do you track the results of a course that has multiple quiz formats?..."
  • over 3 years ago10/15/20 at 11:41 pm (UTC)
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Heinee Hinrichsen replied to the discussion Short answer questions in 360
"We are having the same issue. We use LearnUpon as our LMS and we have a course that has multiple choice, multiple answer, short answer an..."
  • over 3 years ago10/15/20 at 11:32 pm (UTC)
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Heinee Hinrichsen replied to the discussion Exit button on Storyline Player not working
"July 7, 2020 (Build 3.41.22509.0) Heinee Hinrichsen Instructional Designer Phone: 801-495-4707 ext. 5222 Email: heinee.hinrichsen@..."
  • over 3 years ago07/20/20 at 5:34 pm (UTC)
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Heinee Hinrichsen replied to the discussion Exit button on Storyline Player not working
"My goodness. There are so many variants in this thread to resolve a bug in your software. Its very confusing to know what the correct ans..."
  • over 3 years ago07/17/20 at 10:36 pm (UTC)
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Heinee Hinrichsen replied to the discussion Exit button on Storyline Player not working
"Hello all, Yup. The Exit button does not work anymore for me either. What happened? It was working before? The Restart Course trigger wor..."
  • over 3 years ago07/17/20 at 10:33 pm (UTC)
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"Can you please fix the software bug so there isn't a character limit. I am also having the same problem with the word dot at the end of t..."
  • almost 4 years ago07/08/20 at 7:22 pm (UTC)
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Heinee Hinrichsen replied to the discussion Fuzzy Images
"People are still replying to this thread and it marks the replies as "almost 3 years ago". I just received 2 email messages regarding thi..."
  • almost 4 years ago07/02/20 at 5:01 pm (UTC)
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"I found that the issue with the file continually corrupting was not the software but it was a video I downloaded from Envato elements tha..."
  • almost 4 years ago06/11/20 at 7:01 pm (UTC)
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Heinee Hinrichsen replied to the discussion Blurry images
"I just received another complaint from a client that the images were coming up fuzzy. This happens whenever I lay an image inside of a sh..."
  • almost 4 years ago06/11/20 at 6:43 pm (UTC)
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Heinee Hinrichsen replied to the discussion Fuzzy Images
"I just received another complaint from a client that the images were coming up fuzzy. This happens whenever I lay an image inside of a sh..."
  • almost 4 years ago06/11/20 at 6:42 pm (UTC)
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Heinee Hinrichsen replied to the discussion Fuzzy Images
"I just received another complaint from a client that the images were coming up fuzzy. This happens whenever I lay an image inside of..."
  • almost 4 years ago06/11/20 at 6:41 pm (UTC)
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Heinee Hinrichsen replied to the discussion Glitches when publishing to video from Storyline
"We just had to publish our video with the flickering. It looks very unprofessional and I tried all of the helps that the the support staf..."
  • almost 4 years ago06/11/20 at 6:34 pm (UTC)
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"...and whats the deal with it not auto saving anymore like it used to. It usually saves the file when it shuts down improperly or somethi..."
  • almost 4 years ago06/04/20 at 10:52 pm (UTC)
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"I had to recreate a whole weeks worth of one of my projects because the file had become corrupted or it was created in an older version o..."
  • almost 4 years ago06/04/20 at 10:51 pm (UTC)
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"I just lost my whole project to a corrupt file. Lesson learned. I will need to make frequent backups every time I edit a file from here o..."
  • almost 4 years ago06/01/20 at 7:46 pm (UTC)
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Heinee Hinrichsen replied to the discussion Glitches when publishing to video from Storyline
"Agreed. The publishing to video has bugs in it and all of the animations, transitions, wipes, motion paths (regardless if they are straig..."
  • almost 4 years ago05/08/20 at 7:11 pm (UTC)
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Heinee Hinrichsen replied to the discussion Glitches when publishing to video from Storyline
"Hello Doug. I will share the response I received from the articulate team. I haven't tried this yet but I will let everyone know if ..."
  • almost 4 years ago05/08/20 at 6:35 pm (UTC)
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Heinee Hinrichsen replied to the discussion Glitches when publishing to video from Storyline
"Thank you for doing that for me and also your promptness! "
  • almost 4 years ago05/01/20 at 8:34 pm (UTC)