"Steven, This issue was first reported back in 2022 and the workarounds were documented by other users over a year ago (See Page 1 ..."

"Enid, Try the suggested workarounds in the post. After you open Replay and see the pixelization, minimize it and then maximize it...."

"I just started having this same issue with videos completely distorted and pixelated. I have had Artiulcate 360 for a few years and did n..."

"Thanks for the info Kyle. Unfortunately we don't use Illustrator here. We use SnagIt to grab and edit our screenshots and SVG is not a fi..."

"Well, I discovered a fix for me. I saved my screenshot as a JPG instead of a PNG and the green color stayed. So, I'm good for now. "

"Is there any update on this issue? I just uploaded a PNG file of a screenshot that has green in 2 places. Every color shows up except the..."

"I have run into this same issue, but with different results in the same RISE course. One lesson has a View Me from storyline and it just ..."