"Good morning Leslie,  I needed to install the Arabic Language support, which took a lot more effort than the description in the link bel..."

"OK thanks, I am working with my tech support to see if all the necessary conditions are met on my laptop. Will take some time as we are h..."

"Yes, exactly. So it should be something with my laptop rather than Storyline I guess ...  Not sure how to investigate further though. It..."

"absolutely, thanks! For example: "