"Lucy, Yes, the exchange has been made and I am amazed at this level of customer support. I expected my comment to be ignored, if not del..."

"Thanks Alyssa, I appreciate you taking an interest. I have left in just enough slides for you to see what is happening and removed some ..."

"Thanks Ray, Finally have this figured out (the menu had been set to "Free" all along): A workaround at least, even though I don't unders..."

"Thanks Phil, At the same time, I agree with your concern about the distorted aspect ratio. Whatever is done should be consistent through..."

"Thanks Mr. C, However, that sounds a lot more time-consuming than deselecting an option somewhere. Is your suggestion to take up screen..."

"Thanks Tom, From MS Office products I was used to right-clicking a template, then selecting Open (rather than New). But now understand t..."

"How can a Storyline 3 template be edited once created? I need to delete slides in an existing template."

"Following the advice to hold down Shift while adjusting the end of a line or arrow (as with other programs) in Storyline 3, I get a stran..."

"Another angry vote against Storyline 360 and deceptive sales practice: After our company had a license for Storyline 1, I downloaded the ..."

"Thanks Leslie, That's a step closer, and something I had not tried. It is however different from the actual behavior of the system, whic..."

"Thanks Leslie, But that is not the user experience when using the system, which is the default value is showing until the user clicks in..."

"Leslie, Thanks for your help. In the attached, the user should need to click only once in the field to enter the number (as the system a..."

"On clicking a hot spot, we need a text entry box to appear (or change from transparent to white fill) and already have the focus, so the ..."

"Please help: Where are "publish quality settings (available from any of the publishing options):?""

"In a try-it simulation, we need the user to enter "Tony" into a text box, then press the Enter key to advance (see attached). When runnin..."

"On the Articulate website, I see only Storyline 360. How can I upgrade to Storyline 2 as a download? We need to own it outright, not pay ..."