"FYI--it was a setting in the LMS. We had to set the name as the actual name instead of the username. It works now!"

"Good idea! But it returns the number of the order the user was created. For my ID it was "2" and for a fake student user we created..."

"It is still giving me the username versus the real name. For example we have a student whose name is Jane Doe but her user name is bob, i..."

"I actually just realized it is grabbing the username instead of the first name. Do you know what I need to change to get the first name?"

"Hallelujah! It worked! Although the variable reference in Storyline needed to be set to lmsStudent_Name (not lmsStudentName) as mentioned..."

"Thank you! I updated, restarted and then made sure not to do a character replace and it is working. A bit more work but at least it is fu..."

"I am having this same problem. I did upgrade the course from Storyline 3 to 360. I have tried restarting, deleting the carcater and inert..."