"Hi, That's exactly what my products look like on my computer too. However, I brought my laptop to work where I don't have wifi and I ca..."

"Hi, Based on what I've checked, all of my programs seemed to be on my local drive. I did download by clicking into my microsoft account..."

"Whew! At least the mystery is solved. I can't say I'm thrilled, but at least I know what's going on. Thank you again! Kandice"

"Hi Katie! Thanks for you all your help last week. I think I may have figured out what's going on. I uninstalled and reinstalled my Offi..."

"Hi David, I've tried a number of times without success. I uninstalled and reinstalled both programs.   KK"

"Hi Jeff. I'm using the Storyline 360 trial. I have PowerPoint 2016 via Office 365. I reinstalled it and it definitely is click to run. Do..."

"Hi Katie, Okay, I'll keep trying. I really like Articulate so this problem is bumming me out! I did try uninstalling and reinstalling Po..."

"Thank you, Katie. Yes, I found PowerPoint in my programs that way. Do you think it could be that my PPT slides save by default to one d..."

"Hi Katie, I don’t know if I’m using it locally or not. How can I tell? Sent from my iPhone"

"Hi Katie! I'll be sure to send you the file as soon as I get home. It's actually one of the practice files from the tutorials that you ..."

"HI Katie, I think I may have discovered the issue. I have the Office 365 annual subscription which includes PowerPoint. Is it web based ..."

"Hi Katie, Thank you so much for responding to me. 1.) I am able to open the PowerPoint up on its' own. I only experience problems when..."

"Hi, Thank you for getting back to me so quickly! I have PowerPoint 2016 and I don't know if it' s the problem or not. I did run the rep..."