"Katie,  Thank you so much for your response. This is amazing! We are working on this right away and will let you know if it works for us..."

"Thank you for your suggestion, however, my issue is affecting all Storyline files including new ones unfortunately. I appreciate your res..."

"This is something I've tried as well. My case # is #00969356. So far, the response has been that my software is not supported on Windows ..."

"Hi Alyssa, Thanks so much for responding. I am working on a locally saved file on my c drive so that is not the issue. I have also tried..."