"Update: problem fixed. I completely uninstalled Articulate Presenter 13 and reinstalled. That seemed to do the trick!  "

"I'm having the same issue. I followed the instructions that Leslie posted to fix the issue, including downloading the latest update, but ..."

"Hi Neil, Thanks for such a quick response. We're using a REALLY OLD version of Plateau (5.8.x) and plan to upgrade to a new LMS this yea..."

"Hi Neil, We're getting the same error message using an old version of Plateau. We'd like to know which folder and which file from the Art..."