"Hi - I opened the HTML - 5 file with FIREFOX instead and it worked! It also solved the original issue. I guess Chrome and the CD version ..."

"Hello Billy -  I did that and there were a TON of errors.  I will ask our IT team how to fix them as that is beyond my scope See image a..."

"Hello Billy -  Thank you very much for your reply.  Actually that is the other part of our issue - we cannot get HTML 5 files to play fr..."