"Hi Tricia, Thanks for your quick reply. I did that and it says advanced by User..but now that it is working it COULD be that it was set ..."

"Ok - I did find a Slide Trigger in another slide and copied it into the offending slide. It took a couple of tries to make the edits stic..."

"Hi Christine, I am getting closer. The serial number I inherited was owned by someone else who left the group and didn't uninstall Articu..."

"Hi Christine, I have removed Articulate, reinstalled, run through your suggestions (minus the very last one requiring me to uninstall and..."

"Hi Christine, Will do - won't be able to do that for a bit and so won't know if we have  a fix until tomorrow. Stay tuned and thank you. ..."

"Hi Christine, Tried it, but still no Activate on the menu. I have also written to a colleague to see if anyone else in the group has had ..."

"Hello Christine, Thanks for your reply. I am indeed running 32-bit.  When I go to the Help and Support menu in Tools, there is no activat..."