"Hi Ashley, The support has given me the solution  and it works fine : "I believe this may be related to your Regional Language Settings ..."

"Hi Adene Can you describe the way that you solve your problem please ? I have installed the articulate 13 update 1 and now the articulate..."

"Hi Asley Thanks for your answer. I submitted all the information to the place you have indicated to me. Hope this will help you to solve ..."

"Hi I've nearly the same problem with studio 13. When I click on the preview button, the audio is not synchronized with animations. Thanks..."