"Hi Katie, still no luck. For the time-being, I've been previewing within the slide using the timeline instead. This works fine. "

"Thanks for your replies. Screenshot above for you... I'll await an email from the support team."

"Sorry, I can't send a screenshot today as i'm using my old laptop. I am receiving another new laptop on Monday. it sounds like the error ..."

"Thanks for your response. I have tried all of the above but to no avail. I'm convinced it may be something to do with Flash. Correct me i..."

"I recently changed laptops at work and continuously receive an error message when trying to preview a project. (The one which asks me to ..."