"I cant view the screencast when I click the link"

"No I always work from C, how do I contact you?"

"Today, for example. Im just doing simple things like tweaking settings to re-publish and the powerpoint ellipse wont open. Just freezes. ..."

"How about doing an overall bug fix so articulate doesn't freeze up on me or force me to restart 4 times a day? Ive had this problem every..."