"Thank you Mike! I've learnt something new today!"

"Sorry! I've attached the slides this  time!"

"Hi Mike. Thank you for your email. I can't see that I've got auto advance set up. I've attached 3 slides to this email to have a look at...."

"Having finally seen the layers I've worked out how to fix the problem. Thank you for your help. I think I need some stronger coffee to wa..."

"There are a load of layers there. My apologies Sebastien I missed them previously. I'm an idiot!"

"That's exactly right Sebastien."

"Hi Sebastien. Thanks for your reply. I don't have any layers. I just have the one layer with all 10 coloured shapes on it and each object..."

"Thank you very much.  That is fantastic!"

"Thank you again Bruce.  That is really helpful. Have a good evening."

"Hi Bruce Thanks for coming back to me. Please find the file attached."

"Thank you."