"That's okay, it took me a few frustrating weeks to figure out the reason behind it! Pleased I could help :) "

"Hi Jo,  I found that all we had to do was play around with the Action Fine Tuning feature, it would appear that the typing was being cap..."

"Hi Ashley,  Thanks for responding. We are both running Update 7, we both ran the update yesterday morning before we started our screen ..."

"Hi there,  My colleague and I are having this same issue this morning. Yesterday we ran a couple of screen recordings of a web based app..."