"Hi Becca, I tried to test with your ppt but it's don't work anymore :( Have you the possibility to help me to find where the problem come..."

"Hello Becca, I tried all you said me but it's don't works... I sent you my ppt to search where is the problem. Thank you to tell me if yo..."

"Hello, I can't import a pptx in storyline 360. I followed the procedures of the help to solve the problem (office repair ...) but without..."