"Hi Alison, I haven't been able to find a solution yet, no... My institution IT weren't able to help. I'm not sure what you mean by expo..."

"I checked with our IT people who deal with BB within my institution, and they weren't able to help me. I didn't write BB directly, becaus..."

"Hi Leslie, Thanks for a quick answer! I could reproduce it on different accounts from different machines, but within the same university..."