"Thanks Leslie and Eloisa for all your help! Uninstalling and reinstalling Flash Player did solve this problem. Copied from Elosia's sup..."

"Thanks Leslie, I've forwarded Eloisa's email to our IT department. I will update once the issue is resolved. Thanks for your quick res..."

"Thank you Leslie! I'll be sure to contact support on this issue. I'll update this discussion when I come across a solution. Thanks again."