"Charles, Thanks a lot.  I really appreciate you looking into this for me.  I have used the link you gave me in the past to uninstall and ..."

"This is just the biggest pile of **** I have ever run across.  I am now going through the uninstall process AGAIN and now its telling me ..."

"I am so frustrated with articulate I could screeeeam.  I have wasted my entire day with this issue only to find this 11 step process that..."