Quick! Name something that frustrates learners.
You could probably go on for hours, right? If you want more time, we created a safe place where you can share your own e-learning pet peeves.
Orient Learners with Course Instructions
Anytime designers talk about learner frustrations, course navigation inevitably comes up. Helping learners navigate courses is one of our most popular discussion topics.
I understand why course designers would take player navigation for granted. Today’s authoring tools have standardized a lot of the interface elements like player buttons and course menus. It's easy to assume learners already know how everything works, especially when you’re using the same player design each year.
But learners… they don’t always know how things work, do they?
At some point, one or more learners will open support tickets requesting help getting through their e-learning course. And that’s what this week’s challenge is all about.
Guided Tours in Pinterest
I recently created a new Pinterest account. I really liked their guided tour approach and how they used tooltips to walk users through their website.
There’s a small progress meter in the bottom left corner and navigation buttons on the right. This is just the type of guided tour we can use for course instructions.
Here’s another take on guided tours. It’s a simple solution that uses a clickable caption box to walk users through a website.
A freeform approach can be found in interactive screenshots where users navigate the page or screen by choosing which markers to click.
Interactive screenshots are a practical alternative to traditional screencasts because they orient learners with a big-picture view of an application’s interface, then let them drill down into the details for a particular menu or panel.
Challenge of the Week
This week your challenge is to design a guided tour for an e-learning course, website, app, or digital product.
Interactive Screenshot (Markers): Articulate Storyline’s built-in markers are a super fast way to build guided tours.
Player and Navigation Instructions
How to Use This Course: Discussion thread with lots of examples. Here are a few examples community members shared:
- CPR course: Click "How to Navigate" in the upper-right corner of the published course
- ATLAS example: Skip to slide 8 for the navigation instructions
- Navigating an Online Course ( #Articulate Engage Interaction): Tracy Parish shared some creative ideas for creating course instructions using Articulate Engage.
Last Week’s Challenge:
Before you rush off to guide your learners, take a moment to meet your fellow challengers in last week's icebreaker challenge:
Wishing you a guide-tastic week, E-Learning Heroes!
New to E-Learning Challenges?
The weekly challenges are ongoing opportunities to learn, share, and build your e-learning portfolios. You can jump into any or all of the previous challenges anytime you want. I’ll update the recap posts to include your demos.