Hi there, anyone noticed this at all with Engage? (Studio13 all updates) + Win7/PPT2010 version 14.0.7153.5000
All working fine, able to edit Engage interactions... Now when I save them, on returning to PPT, the Engage Edit buttons have gone, check out the before and after image here??? Confused as this has only just started to happen!
Hi, Graham -- Thanks for reaching out, and I honestly cannot say that I have seem that behavior before! Please take a look at the troubleshooting steps listed here, focusing on step 1 (with the recommendation to always work locally), and also the repair steps in #2, and let us know if you find improvement.
If issues persist, we may need to put you in touch with our support engineers for additional technical assistance.
4 Replies
Hi, Graham -- Thanks for reaching out, and I honestly cannot say that I have seem that behavior before! Please take a look at the troubleshooting steps listed here, focusing on step 1 (with the recommendation to always work locally), and also the repair steps in #2, and let us know if you find improvement.
If issues persist, we may need to put you in touch with our support engineers for additional technical assistance.
I had the exact same problem as Graham; my engage edit buttons suddenly disappeared! I will try a reinstall and see if that repairs it.
Reinstalling did not fix it. The edit buttons are still not on my engage slide.
Hello Jill - Would you be able to share your Articulate Package for us to take a look?
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