Disappearing button!!!

Hi there, anyone noticed this at all with Engage?   (Studio13 all updates) + Win7/PPT2010 version 14.0.7153.5000

All working fine, able to edit Engage interactions... Now when I save them, on returning to PPT, the Engage Edit buttons have gone, check out the before and after image here???  Confused as this has only just started to happen!

Graham

 

4 Replies
Christie Pollick

Hi, Graham -- Thanks for reaching out, and I honestly cannot say that I have seem that behavior before! Please take a look at the troubleshooting steps listed here, focusing on step 1 (with the recommendation to always work locally), and also the repair steps in #2, and let us know if you find improvement.

If issues persist, we may need to put you in touch with our support engineers for additional technical assistance.