I'm having some difficulties editing my Engage Interactions. I have published them into Presenter. When I go to edit them it seems all my content has disappeared. The Interaction title content is there but all other content has disappeared.
Have you tried publishing your presentation to test the interactions?
Also, be sure that all of your project files are local files. Working on a network drive or a USB drive can cause erratic behavior. Project files include presentations, quizzes, interactions, and audio / video resources.
If you've tried all these steps, but the content is still missing from your interactions, please submit a support case with us. We'll take a closer look and see what may be causing the issue.
2 Replies
Hi Sarah,
Have you tried publishing your presentation to test the interactions?
Also, be sure that all of your project files are local files. Working on a network drive or a USB drive can cause erratic behavior. Project files include presentations, quizzes, interactions, and audio / video resources.
If you have tried publishing to test the content, please take a look at this knowledge base article.
If you've tried all these steps, but the content is still missing from your interactions, please submit a support case with us. We'll take a closer look and see what may be causing the issue.
Hi Christina,
I was working from a USB key so that explains why I was having problems. I've saved now to a local file and I can edit normally.
Thank you for your help and quick response. Much appreciated!
Regards,
Sarah
This discussion is closed. You can start a new discussion or contact Articulate Support.