Engage

Jun 07, 2013

I upgraded to Studio 9 Update 9 and an existing timeline interaction is not displaying the text. See attached image. The preview of the interaction works as expected with the exception that all the spaces in between every word is missing. All my text is runs together.

1 Reply
Peter Anderson

Sorry for the trouble, Leslie. 

You may need to reinstall your Articulate fonts, as described hereYou'll also want to be sure you're following some basic rules to prevent strange behavior:

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names.

Let us know if that helps...

Thanks!

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