Engage Guided Image and Presenter Audio publishing problems

Hi Florence,

Instead of recording the audio using the Record Narration feature in Presenter, you'll need to record the audio for each step in the Engage interaction itself.  For more information, see the link below:

http://www.articulate.com/support/engage09/?p=151

Hi Brian,

thank you!

I know the audio features within Engage.

But I have an overall narration script accompanying the PowerPoint slides which I need to record.

Why does it work with other Engage features but not with the Guided Image?

The Guided Image is a "step-through" interaction.  By default, if the Engage interaction doesn't have audio, it will only play for 5 seconds and the player will stop.  

So, you'll need to cut up your narration script & import the individual pieces of that narration into your Engage interaction.

One alternative that you might try is going into Interaction Properties & changing the interaction to from "Interactive" or "Linear" to "Presentation".  This will allow the Engage interaction to play through completely without stops.

Great, the change of the Properties worked! Thanks....

Thanks for letting us know that you were able to resolve the issue!

I am having the same problem with a guided image interaction.  I have three labels with audio on each.  It plays fine in preview, but not when published.  The audio is inserted into each label successfully.  What am I missing?

Hi Curtis,

Can you tell me more about the issues that you're having?  Does the interaction stop before it gets to the actual end of the interaction?

It has 3 labels with audio on each, but the first label's (introduction) audio never plays.  I didn't keep the presentation open long enough to see if it continued to play thru the other 2 labels. 

Hi Curtis,

Would you mind submitting a support case to us so that we can take a closer look at the issue?

http://www.articulate.com/support/contact/