Engage interaction does error but does not play when published

Sep 07, 2011

Hi

I have an engage interaction which by itself seems to work fine.

I insert it into my powerpoint and it can be previewed etc no problem.

I publish and it to LMS and doesn't play, the "egg-timer" (spinny wheel thing) appears and it never goes away.

I have no problems with other interactions and it doesn't seem to matter where I put it in the presentation.

I originally had a special character in the title but I read on another post that this can cause problems so I have resaved it without the special character.

Any ideas?

Thanks

Andi

3 Replies
Brian Batt

Hi Andi & welcome to Heroes,

If an Engage interaction in your published presentation will not load during playback, please review the following article for solutions:

http://www.articulate.com/support/presenter09/kb/?p=3217

If you still have issues, you may find that the interactions do not load during playback on a Web server or LMS if you have compression enabled on your hosting server.  Please review the following article for more information:

http://www.articulate.com/support/presenter09/kb/?p=2322

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