Was going to ask if you checked it in multiple browsers. Perhaps there's a security setting in the browser. Maybe there's a problem with the Flash player. What version player do you have?
I have seen this issue occur when a step didn't get a chance to completely load. For example, if you get to a slide that contains and Engage interaction & just click the next arrows quickly through it, then the steps won't register as viewed.
If this is an issue that is happening on a consistent basis even after clearing your cache and cookies, you might want to try the following workaround:
You may be able to reduce the duration of a step by modifying your published output. Please note that the steps below are not supported by Articulate:
Publish your presentation > Click Open Folder
Open the Data folder
Open the SWF folder
Open the Engage folder for that particular interaction
Open the engage_content folder
Open the data.xml file in a program like Notepad
In the first line, you'll see this: "autoplayduration="5" Change the number from 5 to 1. (note: You can change this number to 0 as well.)
4 Replies
Was going to ask if you checked it in multiple browsers. Perhaps there's a security setting in the browser. Maybe there's a problem with the Flash player. What version player do you have?
Not sure what version Flash player.
I had that happen once. I think it has something to do with clicking through the interaction too fast.
I have seen this issue occur when a step didn't get a chance to completely load. For example, if you get to a slide that contains and Engage interaction & just click the next arrows quickly through it, then the steps won't register as viewed.
If this is an issue that is happening on a consistent basis even after clearing your cache and cookies, you might want to try the following workaround:
You may be able to reduce the duration of a step by modifying your published output. Please note that the steps below are not supported by Articulate:
- Publish your presentation > Click Open Folder
- Open the Data folder
- Open the SWF folder
- Open the Engage folder for that particular interaction
- Open the engage_content folder
- Open the data.xml file in a program like Notepad
- In the first line, you'll see this: "autoplayduration="5" Change the number from 5 to 1. (note: You can change this number to 0 as well.)
- Save the file & test your presentation.
You can learn more here: Changing Default Timings In Engage - Daveperso’s Articulate eLearning BlogThis discussion is closed. You can start a new discussion or contact Articulate Support.