Engage Interaction Missing
Mar 21, 2014
By
Karin Riggs
I created several interactions in Engage while in the PPT file itself. I went back several days later to add the narration and I get a pop up message saying "Unable to access Interaction XX hame. Please locate the interaction. Then, I'm promted to broswe within my file directories in my PC. I get this message whether I launch engage from within Artciulate or clikc on the button for Engage on the slide itself.
I have been creating the Engage ineractions while in my slides and had success doing that in the past. What is the problem with the program still showing the interaction on my slide but saying it can't locate it?
Thanks,
Karin
2 Replies
Hi Karin and welcome to E-Learning Heroes!
When creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.
Karin: by chance did you move, rearrange, or rename your files? If you did, Studio/Engage will most likely not be able to locate it.
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