Getting "Request Entity Too Large" errors when publishing swf file

I'm embedding a swf file created using Captivate 3 into an Engage interaction, and I'm getting "Request Entity Too Large" errors when I embed this interaction into Presenter and publish the file. When I embed this same movie in a regular slide (either as Flash movie or web object), publish in Presenter, and move the associated files into the correct folders, I can view the movies just fine.

Any idea why I'm getting this error when embedding a swf file within an Engage interaction?

7 Replies
Brian Batt

Hi Rosie,

I would suggest you submit a case by following the steps below.

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

Upload the resulting zip file from your computer to our server using this upload form: 

Articulate Support - Upload Your Files for Review 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.