I have a problem – by reading comments on the Forum, I
see that there it seems to be a bug
in the Engage software.However,
that does not help me.
I am using FAQ interaction in the Engage.Everything works fine except when I click on the
last interaction (or line) in the FAQ, the interaction advances automatically to
the next slide after a few seconds.I
don’t want this to happen since I want users to advance to the next
slide by clicking on the navigation buttons. Since I need to have
previous/next button in the FAQ interaction, I can’t input extra time so it does
not advances automatically. FYI - I
built the whole course and it is ready to be shown to the client.
Any work around this problem?I’d appreciate your help.
Under Slide Properties, is the Advance column for that slide set to User or Automatically? Usually when you publish Engage and Quizmaker to PPT, the default is Automatically. That said, it usually doesn't automatically advance.
I'm having the same problem. In my project I have 1 Tab, 2 FAQ, and 3 Labeled Graphic interactions, and all are set to advance by user. The Tab one works fine, but all the Labeled Graphic and FAQ interactions move automatically to the next slide as soon as the last marker in the interaction is clicked. Is there another answer to this issue? Thanks for the help!
I'm not sure what's going on. When I opened the project again today, I previewed it to make sure the interactions were still acting goofy. Now they're working fine! Not sure what happened, but it maybe you scared it into working correctly.
Thanks for the fast response and offer to help. I'll probably need it again soon!
10 Replies
Under Slide Properties, is the Advance column for that slide set to User or Automatically? Usually when you publish Engage and Quizmaker to PPT, the default is Automatically. That said, it usually doesn't automatically advance.
Hi Jaca and welcome to Heroes,
As Jim suggested, make sure to adjust the Slide Properties of that particular slide to advance by user: Here's a tutorial:
http://community.articulate.com/tutorials/products/customizing-the-advance-behavior-of-your-slides.aspx
Good luck!
I'm having the same problem. In my project I have 1 Tab, 2 FAQ, and 3 Labeled Graphic interactions, and all are set to advance by user. The Tab one works fine, but all the Labeled Graphic and FAQ interactions move automatically to the next slide as soon as the last marker in the interaction is clicked. Is there another answer to this issue? Thanks for the help!
Hi Beverly and welcome to Heroes! Are you following the steps here to adjust your Slide Properties in Presenter:
Hi, Justin. Yes, all the interaction slides are set to advance By User in Slide Properties. I'm not sure what else is going on. Thanks!
Hi Beverly. Can you send us your project files here so we can take a closer look:
http://upload.articulate.com
Thanks Jim and Peter! Now it works!
Thank you so much for your prompt responses!
Jaca
Awesome, Jaca! Glad it's working!
Justin,
I'm not sure what's going on. When I opened the project again today, I previewed it to make sure the interactions were still acting goofy. Now they're working fine! Not sure what happened, but it maybe you scared it into working correctly.
Thanks for the fast response and offer to help. I'll probably need it again soon!
Great news, Beverly! If you do need our help in the future, now at least you know we're here for you.
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